F.A.Q
Frequently asked questions and answers
Call or Text when you arrive 781-366-0099
I’ll meet you outside in the courtyard. I’ll ask you a few questions about your dog and the style you want.
Dogs under sedation of any kind will not be accepted. Including Trazodone, Acepromazine, and CBD.
You’ll receive a text alert that your dog will be ready in 30 minutes.
Pay ahead using the texted link or pay in-person (cash or card).
Please give 24 hours notice of cancellation.
Confirm your appointment 24 hours in advance or it will be cancelled.
If you’re running late for an appointment:
15 minute grace period, after that the appointment will be cancelled
Clients with multiple cancellations will no longer be accepted.
Bring your puppy at 3-4 months old, after they get their first round of shots.
You can bring them before their Rabies shot, which is required after 6 months of age.
For puppies, we offer a bath and light trimming around the face and feet.
It’s ideal to bring them every 3 weeks for the first couple grooms, so we can gently introduce them to grooming. Then we will graduate them to a full haircut.
Working with animals is unpredictable, so exact times are hard to determine.
We aim for:
- 3-5 hours for the Signature Haircut
- 2-3 hours for a Bath
- 3 hours for a Young Puppy Groom
We’ll text you 30 minutes before we’re done pampering your pup.
No, but all of our grooms include a nail trim and buff.
